Shoppers head to stores for returns, post-Christmas sales
Shoppers head to stores for returns, post-Christmas sales
Lakeside Mall is preparing for a slew of customers following Christmas
27 December, 2017, 04:19
"We just thought we would wait another day or two", she said.
From a customer perspective, a retailer will do more to build loyalty and word of mouth referrals by what they do, than what they do on Black Friday, the day after Thanksgiving.
"No exchanges, I just wanted to see if we could find some good sales", Donna Bauman, who was shopping with her mother, said.
Mall officials in Concord Mills said it's been the best holiday shopping season in a few years, in terms of sales and foot traffic. Both the Bay Street outdoor mall in Emeryville and Stoneridge Shopping Center in Pleasanton advertised hours from 7 a.m.to 10 p.m. on their websites. He added that he doesn't normally shop the day after Christmas and was at the mall because he had the day off. Some people used gift cards or took advantage of the post-holiday discounts to get themselves something nice, like Carmen Aleman.
Experts estimate about 10 million Americans head back to retail stores to return approximately 90 billion dollars' worth of holiday presents. "I know it's cold today, but for people that want to shop, the weather is not a factor". "During the pre-purchase phase, a lenient return policy can give consumers the assurance and security that they will be able to return a product if they don't like it", a NRF report found.
Other shoppers like Chiara Ramos were hoping to exchange items early this morning.
The biggest spenders this holiday season were older millennials - 25 to 34 years old - at $419.52.
"We always go the day after Christmas to get all the sales", Blizzard said, adding the mall was not as crowded as she expected.
Clothing, home decorations and candles are among the Christmas gifts that get returned the most. "It stays busy after that".
Those are some of the same things on Danielle Drayton's return items list.
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