Monday, 19 November, 2018

United Airlines suspends transports of pets in cargo hold

United Airlines said it will halt Pet Safe reservations while it reviews the service which lets customers ship pets as cargo United Airlines halts pet-hauling service after dog death, other miscues
Cristina Norman | 21 March, 2018, 08:19

He said the airline would consult independent experts in pet safety and that the airline is not ending the program. In the past few days, the airline put several dogs on incorrect flights, and earlier this month, a puppy died on a flight after a flight attendant told its owner to stow it in an overhead bin. Passengers traveling with their pets inside the cabin will not be impacted by the decision.

United Airlines said it's suspending a program for transporting pets in cargo holds.

"They're usually stowed next to a piece of luggage like a piece of luggage", McCallum said.

After that incident, United chartered a private jet to return the German shepherd from Japan.

Chicago-based United diverted a plane to Akron, Ohio, on Thursday after discovering it had mistakenly loaded a dog aboardthe flight from Newark, N.J., to St. Louis.

The airline said that it has stopped accepting reservations for its PetSafe program, which allows pets to travel in the cargo hold, while it completes the review, though any PetSafe reservations confirmed as of Tuesday will be honored. "Unfortunately, we do not have commercially contracted passenger missions out of Andersen and are unable to ship pets at this time."That could case major problems for military families preparing for an upcoming move on or off the island".

"Our immediate focus right now is improving our services for our customers and pets", Hobart said. "Instead of shutting it down completely, during this interim, at least have professional shippers help the pet owners out with the travel". United says nearly all the deaths. But because Andersen Air Force Base does not have those flights, pets can not be flown in and out of Guam by military transport, Andersen officials said in a statement posted to the Andersen Passenger Terminal Facebook page March 20. The suspension does not affect pets that travel in United's passenger cabins, which require medical authorization. United says it will now be putting brightly colored tags on carriers containing pets.

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